Shipping policy

Thank you for choosing WINGFLEX. Please review our shipping policy below for details on delivery, customs, and processing times.

1. Worldwide Shipping Shipping costs and import‑related charges including duties, customs fees and VAT are specified on each product detail page. Please check individual product pages for relevant information. Customs regulations, duty rates, and tax requirements vary significantly by location. It is your responsibility to confirm applicable import costs and regulations with your local customs office before placing an order. Should you have further questions regarding customs and import charges, please email our support team; we aim to respond within 24 working-hours.
2. Order Processing Orders are typically processed within 1‑2 business days (Monday‑Friday, excluding holidays). Once your order is processed, you will receive a confirmation email with tracking information (where applicable).
3. Delivery Times Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery ranges are 3–7 business days. Please note: Delivery times are estimates and may be affected by customs processing, local holidays, or unexpected delays beyond our control.
4. Customs & Import Procedures All orders are shipped in compliance with international trade regulations. Any delays, fees, or additional documentation required by your country’s customs authority are the responsibility of the recipient.
5. Contact Us If you have any questions about shipping, delivery, or customs procedures, please contact our support team at: info@wingflexsim.com